Sphere Remote Assistance AR Software Bundle — Starter (Up to 10 Users)
By Sphere
The Remote Assistance Bundle is designed to enhance the efficiency of technical support and field services through advanced remote capabilities. It provides a seamless interface for experts to assist remotely, reducing the need for onsite visits and allowing issues to be resolved more quickly and cost-effectively.
Pricing on request
Package: Starter (Up to 10 users)
Your Configuration
Quote required
One or more selected items need a quote. Your request will include every selected product and quantity.
Quote required for:Estimated dispatch
Digital delivery timing confirmed separately
Dispatch estimates exclude carrier transit time. Timing is confirmed for your selected quantities.
- Software, hardware, and deployment support can be quoted together.
- Knoxlabs can help with configuration, integration, shipping and support.
Product details
Overview
The Starter package gives up to 10 users access to Sphere Remote Assistance. A remote expert can join a live session, see what a field technician sees, and provide guidance with annotations.
Specifications
- Package: Starter
- Capacity: up to 10 users
- Format: software access and support
- Tools: live annotations and guest calling
What’s Included
- Sphere Remote Assistance Starter software access for up to 10 users
- Core remote assistance and guest access features
- Standard Hypercare support
Compatible devices are sold separately.
Features
- Multi-User Collaboration: Allows multiple users to connect and collaborate in real-time to solve problems and share information effectively.
- Real-Time Annotations: Users can make annotations in a live video stream or on static images, providing clear guidance and instructions remotely.
- Guest Calling Options: Enables support teams to invite external experts into a collaborative session without requiring permanent access to the system.
Deployment Expertise
Product specialists on staff
Device Configuration
Provisioned & ready to use
Enterprise Support
Hardware, software & deployment help
Global Fulfillment
Shipped worldwide
Need help with deployment?
Knoxlabs also handles the deployment.