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Sphere Remote Assistance AR Software Bundle — Starter (Up to 10 Users)

By Sphere

The Remote Assistance Bundle is designed to enhance the efficiency of technical support and field services through advanced remote capabilities. It provides a seamless interface for experts to assist remotely, reducing the need for onsite visits and allowing issues to be resolved more quickly and cost-effectively.

Current price$ 15,850.00

Your Configuration

Total

Estimated dispatch

Digital delivery timing confirmed separately

Dispatch estimates exclude carrier transit time. Timing is confirmed for your selected quantities.

Main product quantity
  • Software, hardware, and deployment support can be quoted together.
  • Knoxlabs can help with configuration, integration, shipping and support.

Request a quote

Tell us what you need — hardware, software, and deployment support can be quoted together.

We respond within 24 hours — typically much faster during business hours.

Product details

per item

Product details

Overview

The Starter package gives up to 10 users access to Sphere Remote Assistance. A remote expert can join a live session, see what a field technician sees, and provide guidance with annotations.

Specifications

  • Package: Starter
  • Capacity: up to 10 users
  • Format: software access and support
  • Tools: live annotations and guest calling

What’s Included

  • Sphere Remote Assistance Starter software access for up to 10 users
  • Core remote assistance and guest access features
  • Standard Hypercare support

Compatible devices are sold separately.

Features

  • Multi-User Collaboration: Allows multiple users to connect and collaborate in real-time to solve problems and share information effectively.
  • Real-Time Annotations: Users can make annotations in a live video stream or on static images, providing clear guidance and instructions remotely.
  • Guest Calling Options: Enables support teams to invite external experts into a collaborative session without requiring permanent access to the system.
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Deployment Expertise

Product specialists on staff

⚙

Device Configuration

Provisioned & ready to use

🎧

Enterprise Support

Hardware, software & deployment help

🌐

Global Fulfillment

Shipped worldwide

Need help with deployment?

Knoxlabs also handles the deployment.

Device setup
Integration planning
Asset tagging
Shipping coordination
Training and onboarding
Deployment consulting

Knoxlabs team

How can we help?

Tell us what you need and the right specialist will get back to you.

We reply within one business day, Monday to Friday. Often sooner.

How urgent is it?

Urgent means it is blocking an order, a deployment or an event.