Horizon Managed Services (HMS) – 1-Year Renewal | EDU or Work

Secure, manage, and deploy Meta Quest devices at scale with Meta Horizon Managed Services. HMS gives IT administrators complete control over device settings, app deployments, network access, and security policies — all managed through the Meta Admin Center.

Whether you’re supporting an education program or running corporate training, HMS ensures your headsets stay secure, compliant, and ready for use.

This product is a 1-year extension of Meta Horizon Managed Services for one Meta Quest headset.
It renews or adds management capability on:

• Meta Quest 2

• Meta Quest 3

• Meta Quest 3S

This is a software license only. Hardware is sold separately.

Note: The license type (EDU or Work) must match your existing Admin Center account. Once activated, the license is permanently tied to the device and cannot be changed.

• Centralized Device Management
  Manage all headsets, users, and device groups from one Admin Center.

• App Deployment & Content Control
  Push apps remotely, create approved app lists, and block unwanted content.

• Network & Security Controls
  Configure Wi-Fi certificates, VPNs, OS update timing, device PIN policies, and more.

• Remote Actions
  Factory reset, wipe devices, reset PINs, schedule updates, and enforce policies.

• Shared Mode (Work & EDU)
  Run streamlined, no-login sessions for classrooms, labs, demos, or training.

• Casting & Monitoring
  View and initiate live casting for multiple devices simultaneously.

• Compatible With Third-Party MDMs
  Works with ArborXR, ManageXR, Ivanti, Microsoft Intune, and VMware.

If this is your first time buying HMS from Knoxlabs, Meta requires you to connect Knoxlabs as your reseller.

Steps:

1. Log in to the Meta Admin Center

2. Go to Products & Billing

3. Click Get activation code under Connect with a new reseller

4. Send the code to hello@knoxlabs.com or paste it during checkout

This code links your organization to Knoxlabs so we can activate your subscription.

If you've purchased HMS from Knoxlabs before, you only need to send the Activation Code or Community ID—no reseller switch required.

Once the order is processed:

1. We apply your license using your Activation Code or Community ID

2. Your Admin Center will show the new subscription under Products & Billing

3. The device(s) associated with the subscription will automatically update

4. You’ll receive confirmation once activation is complete

If you want devices pre-enrolled and configured before shipping, contact us at hello@knoxlabs.com.

What is Meta Horizon Managed Services?
A cloud-based device management platform for Meta Quest headsets that allows IT administrators to securely manage apps, settings, and devices across their organization.

What’s the difference between EDU and Work?
EDU supports student-friendly Shared Mode (no login, 13+), and is aligned with FERPA.
Work is designed for enterprise use with optional managed login.

Does the license include a headset?
No. This is a software license only.

Can I change a license type after activation?
No. The license type (Work or EDU) is permanently bound to the device.

Can devices still work if HMS expires?
Yes, the headset still works normally — but you lose centralized management and remote control until renewal.

Do I need an activation code?
Yes. All HMS orders require an activation code generated from your Admin Center.

Do you support bulk renewals?
Yes. Knoxlabs can activate any quantity you need and consolidate renewals for your organization.