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CGS Immersive Software

CGS Immersive

By CGS Immersive

CGS Immersive can be purchased as software-only or bundled with compatible XR hardware, setup, and Knoxlabs deployment support.

Compatible with Mobile / Tablet AR · Web / Desktop 3D · Standalone VR · AR Glasses
Category
Field Operations, Remote Assist & Robotics, Technical Skills Training & Simulation
Platforms
Mobile / Tablet AR, Web / Desktop 3D, Standalone VR, AR Glasses
Pricing model
Quote-based, Custom Enterprise Agreement
Use case
Remote Assist, AR Training, AI Roleplay Coaching
Contact for pricing This software requires quote review, license confirmation, or deployment scoping before purchase.
Request pricing
  • Software, hardware, and deployment support can be quoted together.
  • Knoxlabs can help with compatible headsets, MDM, provisioning, and support.

About CGS Immersive

What is CGS Immersive?

CGS Immersive is the enterprise AR/VR and immersive learning division of CGS. Its TeamworkAR platform connects frontline teams with live, see-what-I-see remote expert assistance and AR-guided training, while its Cicero platform delivers AI-powered roleplay, assessment, and coaching. The division also provides consulting, custom immersive content development, and an immersive-learning-as-a-service delivery model.

Who uses CGS Immersive?

Enterprises in airlines and transportation, manufacturing, energy and utilities, healthcare and pharma, financial services, retail and hospitality, technology, and the public sector use CGS Immersive for onboarding, equipment training, field service, and remote support.

Key benefits

  • Live, see-what-I-see remote expert assistance for frontline teams
  • AR-guided work instructions and hands-on immersive training
  • AI-powered roleplay, assessment, and coaching through Cicero
  • Runs across mobile, desktop, browser, and headsets including Meta Quest
  • Built-in analytics with session records and ROI dashboards
  • ISO 42001, ISO 27001, and SOC 2 Type 2 compliant platform
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Deployment Expertise

XR specialists on staff

Software + Hardware

Licensed, provisioned & ready to use

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Enterprise Support

Hardware, software & deployment help

🌐

Global Fulfillment

Shipped worldwide

License & requirements

How CGS Immersive is licensed, activated, and what you need to run it.

License & access

Quote-basedCustom Enterprise Agreement

TeamworkAR and Cicero are licensed for enterprise use, and CGS offers an immersive-learning-as-a-service model that bundles devices, content, service, and analytics. Knoxlabs confirms entitlement with the vendor and coordinates activation as part of deployment.

Technical requirements

TeamworkAR runs on iOS and Android mobile devices, desktop, browser, and AR/VR wearables including Meta Quest. Cicero is delivered via web, mobile, and XR, with integrations into HR, LMS, and operational systems. Specific device, account, and network requirements are confirmed per deployment. Knoxlabs screens headset options against programme origin and procurement requirements, including TAA compliance where applicable.

Product details

Overview

CGS Immersive is the enterprise AR/VR and immersive learning division of CGS. It combines the TeamworkAR remote assistance and training platform with the Cicero AI-powered coaching platform, backed by consulting and custom immersive content development for large organizations.

Key capabilities

TeamworkAR connects frontline teams to live, see-what-I-see expert help, AR work instructions, and immersive training, with session records and ROI metrics in built-in dashboards. Cicero adds AI-driven roleplay, skills assessment, interview simulation, mixed-reality training environments, and adaptive coaching, with integrations into HR, LMS, and operational systems.

Platform and security

The platform runs across mobile, desktop, browser, and AR/VR wearables including Meta Quest, and the vendor states it is ISO 42001, ISO 27001, and SOC 2 Type 2 compliant.

Deployment with Knoxlabs

Knoxlabs can quote CGS Immersive solutions together with compatible headsets and handle provisioning end to end — device setup, MDM enrollment, app installation, license activation, and support.

Licensing

Licensing is enterprise-oriented and quote-based, including an immersive-learning-as-a-service model that bundles devices, content, service, and analytics. Knoxlabs confirms entitlement and coordinates activation as part of deployment.

Deployment by Knoxlabs

Knoxlabs can help turn CGS Immersive from a software license into a ready-to-use XR deployment.

CGS Immersive + hardware + setup, handled together.

Knoxlabs can support headset selection, software access, device setup, MDM enrollment, accessory kitting, fulfillment, and support.

Step 01

Scope the package

Match software with the right headsets, license model, quantity, accessories, and deployment plan.

Step 02

Prepare the devices

Devices can be updated, configured, enrolled into MDM, labeled, tested, and prepared before shipment.

Step 03

Ship and support

Kits ship ready for your team, with Knoxlabs available for hardware support, replacements, and lifecycle planning.

Need More Than Software?

Knoxlabs also handles the deployment.

License activation
Device setup
MDM enrollment
Asset tagging
Shipping coordination
XR deployment consulting

FAQ

What is CGS Immersive?

CGS Immersive is the AR/VR division of CGS, offering the TeamworkAR remote assistance and training platform, the Cicero AI coaching platform, and custom immersive content and consulting services.

Which devices does TeamworkAR support?

TeamworkAR works across mobile (iOS and Android), desktop, browser, and AR/VR wearables including Meta Quest, so teams can join from the hardware they already have.

How is CGS Immersive licensed?

Platforms are licensed for enterprise use, with an immersive-learning-as-a-service option that bundles devices, content, service, and analytics. Knoxlabs provides quote-based pricing and confirms entitlement with the vendor.

Is TeamworkAR suitable for regulated industries?

The vendor states the platform is ISO 42001, ISO 27001, and SOC 2 Type 2 compliant, and lists healthcare, financial services, and public sector among its industries served.

Can Knoxlabs deploy CGS Immersive solutions with hardware?

Yes — Knoxlabs can quote TeamworkAR or Cicero together with compatible headsets, MDM enrollment, device setup, and support. Use the request form on this page.

Request pricing for CGS Immersive

Tell us the quantity, licence term, and whether you need hardware or deployment support. A Knoxlabs specialist will follow up with pricing.

  • Send your requirementsQuantity, licence term, and any hardware or deployment needs.
  • We confirm entitlement and pricingKnoxlabs verifies licensing with the vendor before quoting.
  • You receive a full quoteSoftware, hardware, provisioning, and support priced together.