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CGS Immersive

By CGS Immersive

CGS Immersive is the enterprise AR/VR and immersive learning division of CGS. It combines the TeamworkAR remote assistance and training platform with the Cicero AI-powered coaching platform, backed by consulting and custom immersive content development for large organizations.

Compatible with Standalone VR

Pricing on request

Your Configuration

Pricing on request

Main product quantity
  • Software, hardware, and deployment support can be quoted together.
  • Knoxlabs can help with configuration, integration, shipping and support.

Request a quote

Tell us what you need — hardware, software, and deployment support can be quoted together.

We respond within 24 hours — typically much faster during business hours.

Product details

per item

Product details

Overview

CGS Immersive is the enterprise AR/VR and immersive learning division of CGS. It combines the TeamworkAR remote assistance and training platform with the Cicero AI-powered coaching platform, backed by consulting and custom immersive content development for large organizations.

Key capabilities

TeamworkAR connects frontline teams to live, see-what-I-see expert help, AR work instructions, and immersive training, with session records and ROI metrics in built-in dashboards. Cicero adds AI-driven roleplay, skills assessment, interview simulation, mixed-reality training environments, and adaptive coaching, with integrations into HR, LMS, and operational systems.

Platform and security

The platform runs across mobile, desktop, browser, and AR/VR wearables including Meta Quest, and the vendor states it is ISO 42001, ISO 27001, and SOC 2 Type 2 compliant.

Deployment with Knoxlabs

Knoxlabs can quote CGS Immersive solutions together with compatible headsets and handle provisioning end to end — device setup, MDM enrollment, app installation, license activation, and support.

Licensing

Licensing is enterprise-oriented and quote-based, including an immersive-learning-as-a-service model that bundles devices, content, service, and analytics. Knoxlabs confirms entitlement and coordinates activation as part of deployment.

Features

  • Live, see-what-I-see remote expert assistance for frontline teams
  • AR-guided work instructions and hands-on immersive training
  • AI-powered roleplay, assessment, and coaching through Cicero
  • Runs across mobile, desktop, browser, and headsets including Meta Quest
  • Built-in analytics with session records and ROI dashboards
  • ISO 42001, ISO 27001, and SOC 2 Type 2 compliant platform

Technical Specifications

Product specifications, requirements, and deployment details.

License & access

TeamworkAR and Cicero are licensed for enterprise use, and CGS offers an immersive-learning-as-a-service model that bundles devices, content, service, and analytics. Knoxlabs confirms entitlement with the vendor and coordinates activation as part of deployment.

License model

Quote-based, Custom Enterprise Agreement

Technical requirements

TeamworkAR runs on iOS and Android mobile devices, desktop, browser, and AR/VR wearables including Meta Quest. Cicero is delivered via web, mobile, and XR, with integrations into HR, LMS, and operational systems. Specific device, account, and network requirements are confirmed per deployment. Knoxlabs screens headset options against programme origin and procurement requirements, including TAA compliance where applicable.

Who it is for

Enterprises in airlines and transportation, manufacturing, energy and utilities, healthcare and pharma, financial services, retail and hospitality, technology, and the public sector use CGS Immersive for onboarding, equipment training, field service, and remote support.

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Deployment Expertise

Product specialists on staff

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Device Configuration

Provisioned & ready to use

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Enterprise Support

Hardware, software & deployment help

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Global Fulfillment

Shipped worldwide

Need help with deployment?

Knoxlabs also handles the deployment.

Device setup
Integration planning
Asset tagging
Shipping coordination
Training and onboarding
Deployment consulting

FAQ

What is CGS Immersive?

CGS Immersive is the AR/VR division of CGS, offering the TeamworkAR remote assistance and training platform, the Cicero AI coaching platform, and custom immersive content and consulting services.

Which devices does TeamworkAR support?

TeamworkAR works across mobile (iOS and Android), desktop, browser, and AR/VR wearables including Meta Quest, so teams can join from the hardware they already have.

How is CGS Immersive licensed?

Platforms are licensed for enterprise use, with an immersive-learning-as-a-service option that bundles devices, content, service, and analytics. Knoxlabs provides quote-based pricing and confirms entitlement with the vendor.

Is TeamworkAR suitable for regulated industries?

The vendor states the platform is ISO 42001, ISO 27001, and SOC 2 Type 2 compliant, and lists healthcare, financial services, and public sector among its industries served.

Can Knoxlabs deploy CGS Immersive solutions with hardware?

Yes — Knoxlabs can quote TeamworkAR or Cicero together with compatible headsets, MDM enrollment, device setup, and support. Use the request form on this page.

Knoxlabs team

How can we help?

Tell us what you need and the right specialist will get back to you.

We reply within one business day, Monday to Friday. Often sooner.

How urgent is it?

Urgent means it is blocking an order, a deployment or an event.